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Customer Service
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Fraud Protection
Fraud Protection
With the increase of internet credit card fraud it is important that we have checks in place to reduce the chances of fraudulent transactions. When using your credit card to purchase products through us it may be worth noting the following strategies we have employed to ensure your credit card transaction is legitimate.

Use of free web based emails
We allow our customers to supply us with a free web based email address however it will be treated with caution. Close to 100% of all credit card fraud is committed using fake e-mails provided by free web based e-mail services such as Hotmail.

Registered Post for deliveries
Where possible we use the Australia Post Registered Post service which means you will have to sign for your package on delivery. Packages will not be left unattended on door steps. Proof of identification must be shown on delivery.

Large Orders
Large orders will be verified with the customer over the phone before the products are dispatched PO Box address will not be allowed for delivery of orders and a photo copy of your drivers licence will need to be sent to Reckless Motor Sport.

Caputuring of Information
We capture information such as your IP address so that it is possible to trace you back to your location at the time the transaction took place.